API & AI Observability Tools for Real-Time Insights | Kong Inc.

\n\nWe're Entering the Age of AI Connectivity\n\n## Products & Agents:\n\n- Kong AI Gateway\n- Kong API Gateway\n- Kong Event Gateway\n- Kong Metering & Billing\n- Kong Insomnia\n- Kong Konnect\n- Documentation\n- Book Demo\n\nMonitor and optimize API health with key metrics, and quickly resolve issues by tracing them to their root causes.\n\n## Faster issue detection and resolution\n\nReduce your mean-time-to-detect (MTTD) and mean-time-to-resolve (MTTR) with real-time monitoring, API access logs, and deep, targeted traces — minimizing downtime and protecting the customer experience.\n\n## Improve operational efficiency\n\nStay on top of traffic patterns, error rates, and bottlenecks to optimize your API performance and infrastructure, strengthen security, and reduce unnecessary resource usage and costs.\n\n## Make informed, strategic API decisions\n\nMake smarter product and business decisions with deep API insights that guide when to scale, invest, or deprecate APIs.\n\nFine-tune your API performance and strategy with granular, contextual API insights across your API estate.\n\n### 01/ Multi-Runtime, Multi-Protocol\n\n- Build analytics and observability dashboards for API, AI, event streaming, and microservices traffic.\n- Control AI and LLM costs with dashboards that track LLM token consumption.\n- Automate observability by enforcing Gateway observability policies globally — ensuring every API transaction is seen.\n\n### 02/ Application API Metrics\n\n- Drive unified visibility into API performance and health across your organization.\n- Detect anomalies in request volume, error rates, average latency, and potential security risks in real-time.\n- Drill into key metrics with interactive charts and time-based filters to accelerate issue resolution.\n- Uncover usage trends over time with custom reports to inform capacity planning and performance tuning.\n\nLearn More\n\n### 03/ API Product Metrics\n\n- Analyze and/or compare the request count and throughput of specific APIs, applications, consumers, control planes, and more.\n- Identify high-leverage APIs by monitoring API usage metrics via Dev Portal(s).\n\nLearn More\n\n### 04/ Active Tracing\n\n- Start targeted tracing sessions on gateway nodes and view them in Konnect’s built-in trace viewers.\n- Pinpoint the root cause of an issue with visibility into the entire request-response API flow, plugin execution, and Kong’s internal processing.\n- Generate component-level telemetry data to gain a deeper understanding of your services’ performance, dependencies, and potential bottlenecks.\n- Refine your configuration to prevent issues from repeating.\n\nLearn More\n\n### 05/ Logs\n\n- Filter and inspect API requests with an intuitive user interface in Konnect Analytics.\n- Grasp popular endpoints, peak usage times, and user behavior to enhance API reliability and ensure the proper security controls are in place.\n- Simplify initial investigations into errors with Kong-contextualized insights, allowing faster navigation to gateway configurations, consumers, and more.\n\nLearn More\n\n### 06/ Ecosystem-friendly\n\n- View observability and analytics dashboards directly in Konnect and/or push metrics to your favorite enterprise observability solutions, such as Dynatrace, Datadog, Prometheus, and more.\n- Send request and response logs to various third-party systems, such as Kafka, Syslog, and more.\n\nLearn More\n\n\n\n### Blog\n\nIntroducing Active Tracing (Tech Preview)\n\nIntroducing Active Tracing (Tech Preview)\n\nNew Enhancements to Konnect to Fuel API-Driven Innovation\n\n[New Enhancements to Konnect to Fuel API-Driven Innovation](/content/blog/product-releases/new-enhancements-to-konnect "New Enhancements to Konnect to Fuel API-Driven Innovation"/index.html)\n\nImplementing OpenTelemetry Observability with Konnect & Dynatrace\n\n[Implementing OpenTelemetry Observability with Konnect & Dynatrace](/content/blog/engineering/opentelemetry-observability-kong-konnect-dynatrace "Implementing OpenTelemetry Observability with Konnect & Dynatrace"/index.html)\n\nBook Demo